Frequently Asked Questions

How does live personalization work at an event?

We bring a curated selection of keepsake items and complete the personalization on site during your event. Guests choose an item, provide their name or initials, and watch it created in real time before leaving with a finished keepsake.

How far in advance should we book live personalization for an event?

We recommend booking as early as possible to secure your event date, especially during peak seasons. Most events are scheduled 4–8 weeks in advance, but we can often accommodate shorter timelines depending on availability.

Can items be customized with our company branding or event theme?

Yes. Keepsake items can be designed to reflect your brand, event theme or messaging. We collaborate with your team ahead of the event to finalize artwork, personalization options and the overall guest experience.